Privacy Policy

1. Introduction

UnlockFlowURLS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website unlockflowurls.com and use our URL shortening services.

This policy applies to all users of our Service, regardless of location. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Email address, username, and password when you create an account
• URLs: The original URLs you submit for shortening
• Payment Information: Payment details for revenue sharing (processed securely by third-party payment processors)
• Communications: Messages you send us through contact forms or support channels

2.2 Information Collected Automatically

• Click Data: Information about clicks on your shortened links including timestamps, IP addresses, and referrer URLs
• Device Information: Browser type, operating system, device type, and screen resolution
• Usage Analytics: How you interact with our website and services
• Location Data: General geographic location based on IP address (country/city level)
• Cookies and Tracking: Data collected through cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our URL shortening services
• Analytics: To generate click statistics and performance analytics for your links
• Revenue Sharing: To calculate and process payments for our monetization program
• Communication: To respond to your inquiries and provide customer support
• Security: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Service Improvement: To analyze usage patterns and improve our services

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Advertising Cookies: Used to display relevant advertisements during the redirect process
• Preference Cookies: Remember your settings and preferences

4.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

5. Third-Party Services

5.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information about your use of our Service. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

5.2 Google AdSense

Our monetization system uses Google AdSense to display advertisements. Google may use cookies and other tracking technologies to serve personalized ads based on your interests.

5.3 Payment Processors

We use third-party payment processors (PayPal, Stripe, etc.) to handle payments. These services have their own privacy policies and security measures.

5.4 Cloud Services

We use MongoDB Atlas and other cloud services to store and process data. These providers maintain high security standards and comply with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS
• Access Controls: Strict access controls limit who can access your data
• Regular Audits: We conduct regular security audits and assessments
• Secure Storage: Data is stored in secure, encrypted databases
• Incident Response: We have procedures in place to respond to security incidents

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

7.1 GDPR Rights (EU Users)

If you are located in the European Union, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent for data processing

7.2 CCPA Rights (California Users)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

7.3 Exercising Your Rights

To exercise any of these rights, please contact us at unlockflowurls@gmail.com. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained until account deletion
• URL Data: Retained indefinitely unless you delete specific links
• Analytics Data: Aggregated data retained for up to 3 years
• Payment Data: Retained for 7 years for tax and legal compliance
• Support Communications: Retained for 2 years

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Data Protection Officer

For questions about data protection and privacy, you can contact our Data Protection Officer at:

Email: privacy@unlockflowurls.com